EU Collectors | Import Duties

  • Due to recent changes in international trade regulations customers in the EU may be required to pay import duties and VAT when ordering from outside the European Union. These charges are imposed by your local customs authority and are not included in the price of your order at checkout.

  • Whether you'll have to pay import duty depends on several factors, including:

    • The value of your order

    • The specific country you're ordering from

    • The type of goods being shipped

    Typically, orders above a certain value threshold will be subject to import duty, VAT, or other handling fees as per your country's customs regulations


  • To find out if your order will be subject to additional charges, and to estimate how much these charges might be, we recommend checking with your local customs office. You can also use online resources to calculate potential duties. Below are some helpful links:

    • European Commission - Customs Information

    • EU Duty Calculator

    • Your country's customs authority website (e.g., HM Revenue & Customs in the UK)

  • If your order is subject to import duties, you will be contacted by your local customs office once your goods arrive. They will provide details on the additional charges and how to make payment. Please note that any delays due to customs processing are beyond our control.

  • The collector is responsible for paying import duties, customs fees and any other charges that are arranged in the recipients delivery country.

  • If you have any questions or need further assistance please feel free to contact hello@katiealizeart.com or check with your local customs office for more information.